POSITIONS SUPERVISED: Directly: Claims Supervisor, Support Services Supervisor, Receptionist and Liability Adjuster and may supervise all claims personnel (in small offices), QA Auditor COLA, Administrative Clerk or Administrative Assistant. Indirectly: All positions under the supervisory level.
POSITION SUMMARY: Under minimal supervision directs overall operations of Branch Office which includes managing staff and supervisors in all aspects of their technical performance and compliance with TRISTAR policies and procedures and operating within established financial restraints. Maintains effective communication with clients to ensure contract compliance and provide excellent customer service.
DUTIES AND RESPONSIBILITIES:
*Essential job function.
Education/Experience: Bachelor’s degree in related field (preferred); five (5) to ten (10) years related experience; or equivalent combination of education and experience.
Knowledge, Skills and Abilities: