POSITION SUMMARY: Under minimal supervision directs overall operations of Branch Office which includes managing staff and supervisors in all aspects of their technical performance and compliance with TRISTAR policies and procedures and operating within established financial restraints. Maintains effective communication with clients to ensure contract compliance and provide excellent customer service.
DUTIES AND RESPONSIBILITIES:
client servicing expectations and/or needs are being met.*
operations within such budgeted financial restraints.*
compliance and productivity.*
action plans and terminations.
Human Resources, Accounting, Loss Control and Sales.
directed by Home Office.*
functions, speaking engagements and educational / teaching opportunities.
Education/Experience: Bachelor’s degree in related field (preferred); ten (10) years related experience in managing/supervising Texas workers compensation claims; or equivalent combination of education and experience.
Knowledge, Skills and Abilities: