• Liability Claims Examiner

    Job Location(s) US-CA-San Diego
    Job ID
    2018-1591
    # of Openings
    1
    Category
    Casualty/Liability Sr Claims Adjuster
    Job Type
    Regular Full-Time
  • Overview

    POSITION SUMMARY:  Responsible for the prompt and efficient examination, investigation and resolution of liability claims, including lawsuits through effective investigation, negotiation and interaction with the involved parties including claimants.

    Responsibilities

     

    DUTIES AND RESPONSIBILITIES:

    • Review, process and conclude assigned claims including complex Auto and General Liability and other assigned casualty claims.
    • Oversee and direct litigated or potentially litigated claims, directing and working with the client, counsel and investigative services toward timely resolution.
    • Maintain an ongoing diary.
    • Continually assess exposure and evaluate for accurate reserves.
    • Prepare Loss Reports providing a thorough analysis of liability and damages.
    • Where applicable, determine if subrogation exists and initiate recovery efforts.
    • Maintain appropriate financial accountabilities (reserving) and control loss adjustment expenses.
    • Document all correspondence, reports, discussions and decisions.
    • Provide quality service to all customers.
    • Assist Supervisors and Claim Department with requested tasks or special projects.
    • Other duties as assigned

    Qualifications

    QUALIFICATIONS REQUIRED:

     

    Education/Experience:  Bachelor’s degree in related field (preferred) and a minimum of (1-2) years related experience; or equivalent combination of advanced education and experience.

     

    Special Requirements:

     

    • At least 1-2 years of automobile liability claims  required
    • Knowledge of claims handling concepts, practices and techniques, including but not limited to coverage issues and product line knowledge.
    • Demonstrated verbal and written communications skills.
    • Demonstrated advanced analytical, decision making and negotiation skills.
    • Computer proficiency.
    • Writing sample required.
    • Bilingual Spanish a plus

     

     

    Preferred Skills:

    • Ability to communicate effectively and clearly, both orally and in writing.
    • Ability to manage relationships in a fast paced environment, while demonstrating problem solving and decision making skills to work with customers.
    • Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions with a minimal amount of supervision.
    • Excellent negotiation skills.
    • Excellent customer service skills.
    • An understanding of the litigation process.
    • Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
    • An ability to handle assigned claims following company guidelines and industry best practices with a minimal amount of supervision.
    • Time management skills, organizational skills and ability to prioritize issues and tasks.
    • Ability to effectively operate computer equipment and applications.
    • Independence, flexibility and creativity.

     

    Other Qualifications

    • Certifications and/or licenses as required by State regulation.

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