• Business Analyst

    Job Location(s) US-CA-Signal Hill
    Job ID
    2018-1623
    # of Openings
    1
    Category
    Information Technology
    Job Type
    Regular Full-Time
  • Responsibilities

    Role and Responsibilities

    • Determines and analyzes business needs and user’s strategic information requirements to define optimum systems requirements.*
    • Conducts tests, monitor results, and insures that the requirements are met.*
    • Plans, schedules, and conducts online and batch tests, monitor results, and insures that the documented requirements are met.*
    • Responds to all inquiries from internal and external customers as well as from carrier and vendor partners.
    • Keeps users current when new data and functionality become available.
    • Resolves and closes assigned work orders in the IT Department’s Help Desk System.
    • Helps troubleshoot the issue and provides steps to development team
    • Other duties as assigned.

    Preferred Skills

    • Ability to effectively present information and respond to questions from managers, clients, vendors and employees of the organization.
    • Knowledge of commonly used word processors, spreadsheets and e-mail systems.
    • Excellent interpersonal skills, with a strong customer focus.
    • Excellent written and verbal communication skills, including ability to convey technical details to end-users.
    • Ability to establish and maintain a high level of customer trust and confidence.

    The following Skills will be plus

    • Knowledge of Internet/Intranet Technologies
    • Knowledge of basic SQL
    • Good knowledge on logical and physical Data Modeling.
    • Good organization skills. Ability to handle multiple tasks simultaneously and work with manager to get the appropriate priority level assigned to meet strict deadlines.
    • Knowledge of Workers Comp & Claims Management System will be plus

    Qualifications

    Bachelor’s degree in Software Engineering field (preferred); Four (4) to Six (6) years related experience; or equivalent combination of education and experience.

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