POSITION SUMMARY: Under minimal supervision, manages and directs activity of claims unit ensuring high-quality results and management of claims in compliance with state laws and company procedures.
County of Los Angeles Unit C (which includes Fire; Child Protective Services and several other departments) located in Santa Ana to start asap. Claims Manager will assist Branch Manager---to be responsible for day-to-day claims operations and will probably directly supervise all or most claims supervisors in this large office of 80 people. County has recently implemented new claims management system within past year. Roughly 9500 files. Must be SIP certified with high level of technical skills including litigation management on very complex files. Experience with large offices preferred. Experience with County of Los Angeles program very helpful.
POSITIONS SUPERVISED: Supervisors, May supervise File/Mail Clerks or support staff. Acts as a back up to Branch Manager.
DUTIES AND RESPONSIBILITIES:
*Essential job function.
Education/Experience: Bachelor’s degree (preferred); five (5) years supervisory experience in workers’ compensation.
Knowledge, Skills and Abilities: