• Genral Office Clerk- temporary

    Job Location(s) US-CA-Concord
    Job ID
    2018-1646
    # of Openings
    1
    Category
    Administration
    Job Type
    Temporary Full-Time
  • Overview

     

    POSITION SUMMARY:  Under direct supervision, will perform a variety of clerical duties that assist in day-to-day operations of the Branch Office.

     

    This position requires physical presence in the Branch Office in order to perform the essential job functions; therefore consistently being on time at work in the office in a timely manner, is inherently required of this position.

    Responsibilities

    DUTIES AND RESPONSIBILITIES:

     

    • Prepares and processes medical, legal and other payments on files as directed by the Branch Manager, Claims Supervisor or Claims Examiner.*
    • Documents all work product and payment activity in the electronic claim file.*
    • Answers all incoming calls on multiple lines, queries claims system and forwards to the appropriate claims personnel.*
    • Collects incoming mail and distributes to the appropriate claims unit.*
    • Collects outgoing mail, processes through stamp meter and places in appropriate area for pick-up.*
    • Operates fax machine for incoming and outgoing messages.  Distributes faxes to receiving party.*
    • Sends and receives shipped parcels and packages via courier and shipping vendors.*
    • Acts as contact person for maintenance of office machines and physical office.*
    • Other duties as assigned.

     

    *Essential job function.

    Qualifications

    QUALIFICATIONS REQUIRED:

     

    Education/Experience:  High school diploma or GED, and one (1) year related experience (preferred); or equivalent combination of education and experience.

     

    Knowledge, Skills and Abilities:

    • Excellent communication and customer service skills. 
    • Ability to communicate with clients and branch personnel in a respectful and timely manner. 
    • Ability to multi-task. 

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